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Get Answers to Your Questions About Zoetry Counseling
Therapy FAQs in Southlake, TX | Zoetry Counseling - logo-mark

Learn More About Mental Health Counseling in the Dallas, TX Area!

Your Guide to the Art of Living Life

If you’re here, that means you’re already taking valuable steps toward life-changing transformations. Making the decision to seek therapy takes time, and we’re here to provide you with anything you need to know to feel confident in requesting an appointment. If you don’t see your question below, please don’t hesitate to send us a message online.

Frequently Asked Questions About Therapy

Below, you’ll find answers to some of the questions we often get about our services and therapy in general. If you have specific questions about a form of therapy, we welcome you to explore our services or reach out online!

How Do I Make a Therapy Appointment?

As a new client, you can schedule an appointment here. You can also call 214-613-6426. If we are not immediately available to take your call, just leave a message, and we will call you back the same day.

Do You Accept Insurance?

Yes, we currently accept several major insurances and are In-Network with:

  • Aetna
  • Anthem
  • BlueCross BlueShield
  • Evernorth
  • Optum
  • Oscar
  • Scott & White
  • UMR
  • United Healthcare

To use your insurance benefits, our office will need to contact your insurance company to determine your behavioral health benefits. Insurance companies offer different coverage based on your particular plan. We are happy to contact your insurance provider to determine your benefits if you provide us with your insurance information.

With all other insurance companies, we are considered as an Out-of-Network provider. This means that you need to contact your insurance company before your first session and ask them how much they will reimburse you for an Out-of-Network licensed professional counselor. Insurance companies offer different coverage based on your particular plan. As an Out-of-Network provider, we will give you a receipt that you then submit directly to your insurance company for your reimbursement.

How Much Do You Charge if I Don’t Have Insurance? What is a Sliding Scale?

Our full out-of-pocket fee (not using insurance) is $100 to $150 per session, depending on the counselor. If you have financial limitations and cannot afford the full-price fee, take a look at your budget and let us know how much you are able to afford. We can come to an agreed-upon rate that you are comfortable with. We have never turned away a client due to finances, so rest assured that we will be able to work something out.

What Can I Expect During My First Session?

Your first session or consultation is a time where you can get to know the therapist and they can get to know you. We will first ask you to complete a 5-minute informational sheet that involves some basic demographic information. During our first session, we will introduce ourselves and explain to you a little bit about our work experience, therapeutic style, and applied techniques. 

We will also go over the practice’s protocols and expectations for therapy. We will then ask you about the reasons why you are seeking therapy and what goals you have for therapy. There will also be time to discuss scheduling and answer your questions.

How Long Does Therapy Take?

This is a difficult question to answer because it isn’t the same for everyone. Some clients feel better in a matter of a few sessions. Others want more and stay in therapy for many years. The answer really depends on you: Are you satisfied with your progress? Do you feel better? Of course, you are always welcome to come back when circumstances change, new challenges arise, or you need to reconnect with the lessons you learned.

Often, clients think that being in therapy will instantly solve their problems and automatically make them feel happy. The real work, however, is done by the client. Progress happens gradually over time when a client reflects on the points made during therapy, uses the skills and tools learned in therapy, and consciously makes an effort to change their behavior, thoughts, and attitude. If you don’t actively put to use what you discussed during therapy, change cannot occur.

How Often Do We Meet? How Long is Each Session?

Typically, clients meet once a week with their therapist. In certain cases, clients may meet twice a week for more intensive therapy or every other week due to finances, scheduling conflicts, or simply because things are calm and stable. We recommend meeting with your therapist at minimum once a week initially to help build a relationship and create consistency for at least the first month. Scheduling is flexible so the frequency of sessions is mostly up to you!

Each session for individuals and families is 55 minutes in length. Group therapy sessions typically meet weekly for 75 to 90 minutes.

Do I Need a Therapist?

If you’ve been leaning on a friend or family member to talk through your struggles, that may not be enough to support your growth. The therapeutic relationship is different than a friendship. 

Therapists are professionally trained and well-educated on how to handle your specific problems. And, as much as they love you, friends can usually only tolerate listening to a person’s problems for so long before they get overwhelmed. 

In therapy, the time is spent focusing on you and working through your problems, exploring your life, relationships, concerns, fears, thoughts, feelings, and future. You never have to worry about burdening us, and you’ll receive a fresh, unbiased perspective on your life.

Can Zoetry Counseling Prescribe Medications?

No, we are not authorized to prescribe medication. However, we are familiar with psychotropic medications and can refer you to the right psychiatrist or physician in order to get the medication that you need. We can continue to communicate and collaborate with your psychiatrist or physician should you feel that would be beneficial to you. In order for us to speak to this psychiatrist or physician, you would need to sign a release granting us permission to do so.

Is Therapy Confidential?

Yes, with exceptions. The law protects the relationship between a client and a counselor, and information cannot be disclosed without written permission. Exceptions to this law include:

  • Suspected child abuse or dependent adult or elder abuse, which we are required by law to report to the appropriate authorities immediately.
  • If a client is threatening serious bodily harm to another person, we must notify the police and inform the intended victim.
  • If a client intends to harm themselves, we will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, we will take further measures that are provided by law in order to ensure their safety.